Logging & Reporting
Enabling Logging
Schools set up with HomeProtect before October 2023 will not have logging enabled by default. To enable logging, the advanced policy view must be used:
From the menu bar, navigate to Policies > Groups then open the LIST tab and click the name of the policy group.
Open the ADVANCED tab and select Log Everything from the Logging drop-down
Click SUBMIT
Verify traffic is being logged by navigating to Logs > Request Logs in the menu bar. You should see traffic from any active device with HomeProtect installed
Quick Reports
Quick reports can be used to get an overview of what things are being allowed and blocked on your HomeProtect devices.
From the Policies > Groups > group name page, click the REPORTS tab.
By default, this will not show any reports, click MANAGE REPORTS and select which reports you want to run on a daily/weekly/monthly basis.
If you would like these reports to be emailed to yourself or another staff member when run, click the ⚙️ settings icon and enter the email address.
The elements in most quick reports are clickable to get more information, for example, clicking a segment in the category pie chart will list the visited sites in that category.
Detailed Reports
If you want to run a more detailed report, for example, you need to investigate activity for a particular user or website, you can create a report:
Open Reports > Create Report from the side-menu
Select the report you want to run (demand reports run instantly against a single time period and scheduled reports run recurrently on a configurable interval)
Additional options will appear to allow you to name the report and enter an address if you want it sent by email.
Define the time period or interval and enter filter details to narrow down the selection to a specific client username, policy group, category or URI (website) if needed
Click GENERATE REPORT. The report will load (this can take a minute or two)
Your report will be displayed.
To view or download previously run reports, visit the Demand Reports or Scheduled Reports menu. This will show all active reports including quick reports (set up in the previous section)